JCPenney Promo Codes

Before you buy at JCPenney

How to save at JCPenney

JCPenney prices are built around coupons: many product pages show a lower price "with code". The coupons page lists the current code, 2HONOR, which gives an extra 30% off select bedding, bath and curtains and an extra 20% off select apparel, shoes and accessories through November 11, 2026. Big names such as Nike, Levi's, Carter's, fine jewelry, electronics and toys are excluded.

Standard shipping is free from $49, and store pickup is free from $25. Joining JCPenney Rewards online gives a $10 CashPass, and the price match guarantee covers lower competitor ads for 14 days after you buy.

What JCPenney sells

Clothing for women, men, juniors and kids, including house brands such as St. John's Bay, Arizona, Worthington and Liz Claiborne; shoes and boots; fine and fashion jewelry; beauty and salon products; and bedding, bath, kitchen, small appliances, curtains and furniture.

JCPenney Shipping

Standard shipping (3-5 business days, 48 contiguous states) is free on orders of $49 or more and $8.95 below that. Expedited 1-3 day options cost $14.95-$45 depending on speed and order size. Store delivery is free on orders over $25 ($3.95 below). Heavy or bulky items may carry a surcharge; truck-delivered furniture can cost up to $150 extra. Mattresses of $699 or more deliver free.

JCPenney Returns Policy

Most items can be returned or exchanged within 60 days with a receipt, at any store or by mail. Store returns are free; mail returns through UPS cost a flat $8 per order. Holiday window: most purchases made on or after October 1 can be returned through January 31, 2027 with an original or gift receipt. Not returnable: gift cards, monogrammed, personalized or altered items, body jewelry, face masks, false eyelashes, ear-piercing kits, perishable food and services. Third-party marketplace items: 30 days from receipt.

Contact JCPenney Customer Support

Customer service 1-800-322-1189; @askJCP on X; Facebook @jcp.

About JCPenney