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Before you buy at Jomashop
How to save at Jomashop
Jomashop prices most items below the listed retail price, and many product cards also show an extra coupon that comes off in the cart, such as $300 off a watch or 20% off a fragrance. The Sales & Events page groups the current brand sales, for example Tissot, Creed, Breitling and pre-owned bags.
Orders over $100 ship free by ground in the US, so small fragrance or sunglasses orders are worth combining. Return shipping and the original shipping cost come out of any refund, so check the model number before you order.
What Jomashop sells
Luxury and fashion watches from brands such as Omega, Rolex, Tudor, Tissot and Seiko, plus designer fragrances, handbags, sunglasses and eyeglasses (including prescription lenses), jewelry, shoes, clothing, pens and pre-owned watches and bags.
Jomashop Shipping
Free ground shipping on US orders over $100; orders under $100 pay $5.99. Standard ground takes 1-6 business days. 2-day air costs $16.99, 1-day $27.99 and Next Day AM $59.99. Hawaii, Alaska and Puerto Rico start at $25; APO/FPO and PO boxes start at $5.99 by USPS. Every shipment is insured and may need a signature.
Jomashop Returns Policy
New items can be returned for a refund within 30 days of delivery, pre-owned items within 14 days. You need an RMA number from the Returns Center, and the item must be new and unused with all tags, packaging and accessories. Return shipping and the original shipping cost are deducted from the refund. Skincare, haircare and makeup cannot be returned unless damaged, defective or wrong. Items priced $7,000 or more and special orders carry an 8% restocking fee or are final sale.
Jomashop Warranty
Jomashop services the brand-name watches it sells for 1 to 5 years depending on the brand, covering manufacturing defects and the movement; some brands carry the manufacturer's guarantee instead. External damage, water damage and third-party repairs are not covered. Watch warranties are registered automatically at purchase.
Contact Jomashop Customer Support
Phone (877) 834-1434, Monday-Thursday 9 AM-6 PM ET and Friday 9 AM-3 PM ET; email support through the Customer Service center; chat on the site.
About Jomashop
Jomashop is a New York online retailer selling discounted watches, fragrances, handbags, sunglasses, jewelry, shoes and designer clothing, including pre-owned watches and bags.
Store facts read on Jomashop's own pages on Oct 24, 2026. Policies can change, so check them at checkout. Source 1 Source 2 Source 3 Source 4 Source 5